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Become a customer

Contact

Would you like to contact us?

We recommend that our existing customers use the my.leoenergy.lu customer portal. This way, your request is directly linked to your account and we can help you more quickly.

You can also take a look at our “Frequently asked questions“. In most cases, you will find an answer to your query there.

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To best help you, please select your topic first.

In response to your request

Pour obtenir une réponse rapide à votre question, veuillez consulter notre FAQ.

In response to your request

Pour devenir client Leo, veuillez utiliser notre formulaire dédié en ligne Devenir client.

In response to your request

Nous recommandons à nos clients existants d’utiliser le portail client my.leoenergy.lu.
Si vous n'avez pas de compte, vous pouvez également utiliser notre formulaire de déménagement move.leoenergy.lu.

In response to your request

Please contact us at +352 2737 6632.

In response to your request

Thanks for checking out our FAQs.

In response to your request

Nous vous invitons à consulter la page « Comprendre ma facture » qui explique en détails tous les éléments repris dans nos factures. Si vous n’avez pas trouvé la réponse à votre question, veuillez remplir le formulaire ci-dessous.

In response to your request

Nous recommandons à nos clients d’utiliser le portail client my.leoenergy.lu.
Si vous n'avez pas de compte, vous pouvez compléter le formulaire.

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Frequently Asked Questions

New customer?

You are not yet an Leo customer but you would like to take out a contract? Follow this link.

Become a customer

Already a customer?

Are you already an Leo customer? Take all the necessary steps in your customer area.

my.leoenergy.lu

New customer?

You are not yet an Leo customer but you would like to take out a contract? Follow this link.

Become a customer

Already a customer?

Are you already an Leo customer? Take all the necessary steps in your customer area.

my.leoenergy.lu

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How can I find out about my consumption?

If you have a my.leoenergy.lu account, you can consult the evolution and details of your consumption at any time by going to the “Consumption” tab of the customer portal.

If you do not have an account and you receive your bills in paper format, you will find information on your consumption on the second page, and on the third page the historical evolution of your consumption. This trend is also shown on the statement of account that you receive in paper format once a year.